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Ready to book your pet's grooming session?

IMPORTANT NOTE:

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By submitting this form, you agree to receive text messages from Good Sniff Spaw Inc. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.

Privacy Statement

At Good Sniff Spaw Inc., your privacy is important to us. We are committed to protecting any personal information you share with us and ensuring transparency about how we use it.​

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Information Collection

We may collect personal information such as your name, email address, phone number, pet details, or appointment preferences when you contact us, schedule a service, or interact with our website or social media platforms.

How We Use Your Information

The information we collect is used solely to provide you with the best possible grooming experience. This includes:

  • Scheduling and confirming appointments

  • Providing personalized grooming services

  • Sending service reminders or updates

  • Improving our services and customer experience​

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information is used internally by our team for the sole purpose of delivering our services to you. We may share limited information only with trusted partners who assist in operating our website or managing bookings—always under strict confidentiality agreements.​

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Data Protection

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.​

 

Your Consent

By using our services or engaging with us online, you consent to the terms of this Privacy Statement.

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​By submitting this form, you agree to receive text messages from Good Sniff Spaw Inc. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.

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POLICIES

  1. Groomers cannot enter clients’ homes. Please hand over your pet outside, as all grooming is done in our vans.

  2. Clients are not permitted inside the van unless approved by the groomer.

  3. Vans cannot be parked in underground or low-clearance areas. Please provide accessible parking near your home.

  4. Disclose any behavioral issues or medication needs before booking. Undisclosed aggression may result in a cancellation fee.

  5. Inform us of any health concerns before your appointment. A waiver may be required for certain conditions.

  6. We cannot groom pets with lice or infestations. Failure to disclose this will result in a cancellation fee.

  7. Be honest about your pet’s coat condition (e.g., matted or not groomed for months) so we can quote time and pricing accurately.

  8. Please allow a 30-minute window before or after your scheduled time due to traffic or weather delays.

  9. Appointments canceled within 12 hours of the scheduled time are subject to a cancellation fee.

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